All orders will be processed in 1-3 business days. Once processed you will receive a tracking number with an accurate delivery date.

Generally, the total delivery time for orders is 7-10 business days for US and 10-14 business days for International.

Yes, we currently are able to ship to 50+ countries all over the world. A flat shipping rate of $6.99 will be applied to all orders at checkout.

After you place an order with us, we will immediately begin processing. This could take between 1-3 business days. Once processed, you will receive an email notifying you that your package has shipped and providing you with a tracking number.

You can return a product within 30 days of delivery, no questions asked.

There is no return fee, however the customer is responsible for return shipping.

To initiate a return please email our support team at support@aldergrey.com or through the contact form.

Our team will then guide you through the return process.

Our exchange process is similar to returns. You have 30 days after delivery to initiate an exchange.

Please email support@aldergrey.com to start the exchange process, and our team will guide you through the steps.

Once we receive your returned item, we will initiate the refund.

It may take up to 3-5 business days for the banks to process the refund.

You can cancel an order anytime before the package ships, no questions asked. If your order has already been processed, that means that transit has started and we are no longer able to cancel your order.

If you would like to cancel your order, please email us at support@aldergrey.com

Our pieces are cut true to size in standard US sizing. If you fall between sizes, we suggest sizing up for a relaxed drape and staying with your usual size for a closer fit.

Footwear runs true to size; loafers and slip-ons sit closer without laces, so half sizes are worth rounding up.

All of our sunglasses are designed to fit 99% of people with standard width and length measurements.

We source materials from all over the world and provide a wide range of fabrics to ensure that each piece is high quality and crafted for its intended purpose.

Our most used materials include:

• Genuine cowhide leather and suede
• Vegan synthetic leather
• Merino wool
• Cashmere wool
• Polyester
• Cotton

If you would like to know the specific material of a certain product, please check the product listing or contact our support team at support@aldergrey.com.

We accept all major credit cards such as Visa, Mastercard, Discover, Amex, etc.

We also accept PayPal, Apple Pay, Google Pay, and Shop Pay.

Yes, if you would like to place a wholesale order please email us at support@aldergrey.com.